Resources
Metropolis TITO - Victoria
With the introduction of Metropolis Ticket-In, Ticket-Out (TITO) in your venue, ebet have created a range of training videos and supporting documentation.These will assist in educating staff as part of the TITO activation, as a refresher for previously trained staff or when new staff join your team.
In summary, you will find topics that include:
- An introduction to TITO, highlighting key benefits and the ticket journey
- Metropolis and TITO interaction
- Key troubleshooting steps
- For our Vault users – managing Gaming Reconciliation
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An Introduction to TITO
This module introduces TITO functionality into your venue with a focus on its benefits as well as the journey of the ticket from the EGM to the time of redemption.
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Metropolis including TITO
Focusing further on TITO functionality, this module also covers the various Metropolis applications that will be used.
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Pay Operations including Cashier Troubleshooting
This video outlines best practices for utilising a content management system, ensuring that users can maximise their efficiency and effectiveness.
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TITO Troubleshooting including EGM and CRT
Specifically geared to the supervisor, this module provides extensive details on how to use the Metropolis applications.
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TITO Reconciliation
Vault users only. With the introduction of TITO, this module covers changes to your gaming reconciliation including the CRT.
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