Hostit

Whole-Venue Communications and Host Management

Hostit streamlines staff workflows, improves response times and supports better customer experiences across your venue.

Dynamic task and event management

Hostit allows you to prioritise events and assign tasks dynamically, with unlimited escalations and priority allocations. Teams can see what needs attention, who is responsible and what is most urgent at any point in time.

Two-way, always-on communications

With smartphone integration and 24/7 continuous operation, Hostit supports clear two-way communications between staff and departments. Push-for-service features and alerts ensure requests are captured and actioned promptly.

Analytics, compliance and behavioural insight

Hostit includes real-time analytics to automate and schedule reports, tracks patron game time and alerts staff to potential problematic behaviour, and integrates with the cherrycheck® compliance app. This helps venues strengthen responsible gambling and compliance practices.

Why venues choose Hostit

For your venue

Single communications layer across the gaming floor
Faster prioritisation and allocation of tasks and service requests
Real-time reporting to support operational and compliance decisions
Integration with loyalty and third-party systems, including Cherrycheck®
Customisable workflows to match venue processes

For your players

Clear, two-way communication between hosts and service teams
Proactive alerts on potential problematic behaviour
Structured way to receive and act on customer feedback
Better, more consistent customer experience
Credits are secure for peace of mind

Technology that makes your venue e'better

Talk to us about how Ebet’s solutions can streamline your floor, connect with your members and elevate the player experience.